debQ is the evolution of the classical Queue Management System that was used to organize customers in the traditional service center. The next generation of customer interactions goes beyond than a single touch-point of contact.
Is a platform that enables your company to combine in a modular and scalable way all the customers interaction channels – service center, contact center, web, mobile, social sphere, mail, front-office and back-office – into a single customer engagement hub.
debQ creates amazing experiences for your customers when they visit our company and helps your team to efficiently solves their needs.
debQ handles customer interactions in all the contact channels your company uses and builds optimal journeys for them producing positive engagement.
debQ enables your company to move to the next generation of customers interactions and improves your business by orchestrating them in a single hub.
debQ analyzes all data generated over the multichannel contact center platform and offers actionable information to your business leaders.
debQ is a platform built for effective managing and orchestrating customer journey in any digital or physical environment. debQ is designed to be modular and scalable in order to fit in the current needs of your company and customers.
If you have a branch or branches where your customers visit your company, you could begin with the module for customers service center. You will improve the service you provide your customers with, by not having to line up to get served.
With debQ customer service center maodule you will be able to monitor the service level that your company is providing and the key performance indicators that matters to your business.
As your business gets growing up, you could discover our complementary modules such as debQ mobile app, debQ appointments, etc. For more details, please see the product tour.
debQ is a platform designed to manage and optimize interactions between your business and your customers.
With multiple user touch-points and various communication channels, our product aims to be a unique and modern solution to customer’s multifaceted needs.
debQ has an intuitive and easy-to-use system, giving your company the control over all interactions with customers in an incredibly simple way.